Demands for greater bandwidth are driving a global increase in fiber to the home (FTTH). There is a shortage of fiber test expertise but fortunately fiber test can be efficiently conducted by a novice armed with the right procedures. Optimized installation and test procedures combined with monitoring will protect fiber installations against harsh environmental conditions and the vulnerabilities that plague fiber. The need for testing is real, but to achieve fast and profitable deployments, workflow efficiency must be addressed. Once service is activated, fiber monitoring can reduce MTTR and degraded service dramatically. Finally, FTTH customers still lack the expertise to optimize their home WiFi network and need help from their FTTH providers. Easy procedures and education help harden WiFi to eliminate repeat customer complaints.
Jon Lundberg, Regional Product Line Manager, VIAVI
Jon Lundberg is a VIAVI Regional Product Line Manager, responsible for VIAVI’s field fiber test portfolio in North America. Prior to VIAVI, he spent several years in semiconductor sales focused on the Telecom/Datacom markets. He started his career at Boeing as a flight controls system design engineer. He has a BS in Aerospace Engineering from MIT and an MS in Mechanical Engineering from Drexel University, and is a CFCE.
Stephanie Burris, Product Line Manager, VIAVI
Stephanie Burris is a Product Line Manager for the Access Product line at Viavi which includes xDSL, copper, fiber and WiFi test. Stephanie is passionate about helping customers in the Access market because residential Broadband Services are so critical for users today. Stephanie has been helping customers with their communication test needs for 20 years through Product Management and Business Development roles with VIAVI, JDSU, Agilent and HP. She holds an MBA from Thunderbird in international business and attended the University of Arizona, earning degrees in Finance and Marketing. Stephanie resides in the Boulder, Colorado area with her husband and two children.
VIAVI’s award-winning test solutions deliver end-to-end visibility across diverse physical and virtual networks, helping service providers optimize customer experience for increased customer loyalty, greater profitability, and quicker transitions to deliver gigabit services to the home. To learn more, visit viavisolutions.com/gigabit-internet.Register Now