WEBINAR

AI Operations

This webinar will showcase real-world use cases of AI in telecom operations, from proactive network monitoring and root cause analysis to intelligent customer service and resource management
October 06, 2026
5:00 PM UTC
1 hour

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Summary 

A certificate of attendance will be offered.

Artificial intelligence is revolutionizing network operations, enabling providers to automate complex tasks, optimize performance, and deliver a superior customer experience. This webinar will showcase real-world use cases of AI in telecom operations, from proactive network monitoring and root cause analysis to intelligent customer service and resource management. Learn how to leverage AI to improve operational efficiency, reduce costs, and gain a competitive edge.

Speaker

Charles Harlow

Charles Harlow

SVP Revenue

Vitruvi Software

Charles Harlow has spent nearly two decades in infrastructure construction, building his career in the field before moving into executive leadership. He has led national build programs across Small Cell, DAS, FTTH, HFC, and EV infrastructure, working shoulder to shoulder with operators, contractors, and engineering teams to improve delivery performance, tighten field-to-office coordination, and scale construction operations.  At Vitruvi, Charles leads sales strategy and customer engagement. He has lived the problems Vitruvi solves, from chasing production numbers to keeping multi-market programs on schedule, and partners with telecom, utility, and emerging infrastructure customers to build more predictable delivery.

Moderator

Hayden Beeson

Hayden Beeson

Head of Content

ISE

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