Google Cloud and Nokia have expanded their partnership to integrate Google Cloud's Gemini artificial intelligence models into the Nokia Assurance Center, the companies announced. The collaboration is intended to help telecommunications service providers improve network operations through AI-driven automation, analytics, and troubleshooting capabilities.

As telecommunications networks continue to generate larger volumes of operational data, service providers face increasing challenges in identifying, diagnosing, and resolving network issues. Nokia and Google Cloud said the integration is designed to streamline network management by using AI agents to analyze network data, prioritize events, and support operational decision-making.

"The AI era demands a new kind of network—one that is programmable, AI-native, and able to operate at machine speed," said Vivek Jaiswal, SVP, Autonomous Networks at Nokia.

Nokia is introducing six specialized agents, each designed to manage specific operational tasks independently or work together to solve complex network problems, including:

• Router Agent – Coordinates interactions among agents, interprets user requests, and manages workflows within established operational parameters.
• Event Triage Agent – Evaluates alarms and compares them with historical network data to identify potential root causes and assess impact.
• KPI Selector Agent – Provides contextual information and interpretation of network performance indicators and related metrics.
• Anomaly Reasoner Agent – Examines unusual network behavior to determine whether events represent genuine issues or false positives.
• Action Reasoner Agent – Reviews available automation workflows and recommends remediation actions based on network conditions.
• Dashboard Agent – Enables users to generate dashboards and visual analytics using natural-language prompts.

The agents were developed using Google Cloud's Agent Development Kit (ADK) on the Gemini Enterprise Agent Platform. According to the companies, the architecture is designed to run on standard Google Cloud infrastructure, allowing deployment through existing cloud environments and tools such as Kubernetes and Google Cloud Storage.

Nokia said the system incorporates a "glass box autonomy" approach, in which AI-generated recommendations are presented to network engineers for review before actions are executed. For certain low-risk scenarios that meet predefined policies, the platform can also support fully automated operations.

The companies said the AI agents are intended to provide several operational benefits, including faster issue resolution, improved alarm filtering, simplified analytics generation, and more efficient use of existing cloud infrastructure.

"Agentic AI marks a fundamental shift in how telecommunications networks are managed, moving operators away from rigid templates to dynamic, goal-oriented automation," said Sridhar Gollapudi, Global Telco Market Lead at Google Cloud.

Nokia reported that the Router Agent and Event Triage Agent are currently operational. The initial set of agents is expected to become available through the Google Cloud Marketplace as a software-as-a-service offering in September 2026 for use with the Nokia Assurance Center.

Additional agents are planned to be introduced through phased software updates, with expanded functionality extending to other Nokia applications, including Unified Inventory, Data Suite, and Orchestration products, beginning in late 2026 and continuing through 2027.

Source: Google Cloud

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