Franks Harms_Dreamstime
Dreamstime Xxl 162815414

ICT Industry Compensation Realities

Aug. 1, 2022
Wonder what you’re worth? Our sister publication, Cabling Installation & Maintenance (CI&M), has some interesting data to help answer that question.

The Great Resignation or The Great Retirement?

Overall compensation for ICT professionals was down this past year, in no small part because the most experienced workers are leaving the workforce.

In 2021, total average compensation for workers in the information and communications technology (ICT) industry was down 3.6% compared to compensation in 2021. In an era that has become known as The Great Resignation, the norm in this employees’ market is for employers to increase compensation in an attempt to attract talent. Why then, in this employment climate, would compensation decline rather than rise from one year to the next?

Statistics gathered in our fourth annual survey of compensation in the ICT industry—which is a collaborative effort between Cabling Installation & Maintenance and Fluke Networks, and which is powered by BICSI—point to three factors that depressed compensation in 2021:

  1. Inflation was considered transitory until late 2021 and did not show up in last year’s paychecks.
  2. Overtime and bonus pay reduced sharply from 2020.
  3. More experienced and higher paid workers left the workforce, driving down the mean compensation among the workforce as a whole.

The Great Retirement

While the inflation rate rose to 7% by the end of 2021, it began the year below 2%. Employers establishing pay rates for 2021 at the beginning of the year or in late 2020 did not account for significant inflation, if they accounted for any at all.

Sixty-nine percent (69%) of workers paid by hourly wage worked overtime in 2021—down from 76% percent of workers in 2020. In total, the hourly paid workforce put in 40% fewer overtime hours in 2021 than it did in 2020, averaging 142 hours of overtime during the year. Among salaried employees who received bonuses in 2021, on average those bonuses were 20% less than they were in 2020. One possible reason for these significant declines, which is purely speculative, is that work hours and associated bonuses “came back down to earth” in 2021 compared to the frantic work done in 2020 as businesses installed the infrastructure and systems needed for remote and hybrid work.

The shifting age demographic of our survey participants tells its own story and is likely to have long-term impacts on the ICT industry. The average age of our survey respondents dropped by 3 years. The share of participants with 0 to 4 years of experience, 5 to 9 years of experience, and 10 to 14 years of experience in the ICT industry grew 2.4%, 2.9%, and 1.6% respectively. The share of participants with 25 to 29 years of experience and with 35 to 40 years of experience declined by 2.1% and 5.9% respectively. The share of survey participants with 15 to 19 years, 20 to 24 years, and 30 to 34 years of experience remained essentially flat—each growing by 0.5% or less. Interestingly, the average total compensation of workers with 0 to 24 years of ICT industry experience grew by 5% to $87,214, while the average total comp of those with 25 or more years of experience declined by 4% to $105,565.

When we chart average compensation by decade-age (20s, 30s, 40s, etc.), a tail off becomes evident. Using the average compensation of a worker in their 20s as a baseline of 100%, workers in their 30s earn 113% of that baseline; workers in their 40s earn 120%; and workers in their 50s earn 128%. But compensation recedes to 117% for workers in their 60s.

Switching to compensation by years of experience, in 5-year intervals, we use the newest workers with 0 to 4 years of experience as the baseline 100%. Workers with 5 to 9 years of experience earn 104%; 10 to 14 years, 107%; 15 to 19 years, 115%; 20 to 24 years, 134%; 25 to 29 years, 131%, 30 to 34 years, 144%; 35 to 40 years, 128%.

Methodology and Results 

We collected the data discussed in this article via an online survey. Invitations to participate in the survey were sent and data was collected in late 2021. The survey reached professionals inside and outside the United States, but we collected information only from individuals working in the U.S. We obtained a total of 571 usable responses.

Participants’ job types break down as follows: 69 designers, 95 engineers, 78 general managers, 130 lead technicians, 91 project managers, 56 technicians, and 48 in the category “other.” The average annual compensation for each job type is: designer, $105,646; engineer, $113,478; general manager, $110,055; lead technician, $78,210; project manager, $94,797; technician, $67,818; other, $106,927. Among salaried employees in the “other” category, the top-paying role is network/IT management and support, with an average salary of $115,745.

Self-declared experts in all technology types we asked about earned higher-than-average compensation. Workers with expertise in the Internet of Things earned 16% higher compensation than average, while experts in data center installations, security, and industrial automation all earned 11% above average. Outside plant and wireless systems experts earned 6% higher-than-average compensation, while fiber optics experts earned 5% higher-than-average.

Women represented 9% of participants, which is the highest percentage in the survey’s four years and up from 4% a year ago. General management, technician, and designer were the most popular job types among women.

As has consistently been the case each year of the survey, professionals holding BICSI’s Registered Communications Distribution Designer (RCDD) earned higher compensation than those not holding that credential. In 2021, RCDDs earned 17% higher compensation than ICT professionals without that designation. 

Finally, the ICT industry does show some characteristics of The Great Resignation, particularly when some 2021 data is compared to 2020’s. In 2021, 10% of workers changed employers, barely increasing over the 9% who changed employers in 2020. The difference, however, was those who changed jobs in 2021 reported making 2% more than those who did not change jobs that year. Contrast that with 2020, when those changing jobs made 6% less than those who did not. We surmised then, and still believe, that many job changes in 2020 were involuntary through layoff or extended furlough. Additionally, in 2021 10% of workers reported changing jobs while staying with their same employer. In 2020, only 3% made that type of internal move. We do not have data on the specifics of the internal job changes these 10% made in 2021, but it stands to reason that promotions within the employer organization represent some of that movement.

We at Cabling Installation & Maintenance and Fluke Networks, along with our supporting partner BICSI, look forward to further examining and detailing the data from our most recent survey. Look for documents and presentations from us in the months ahead.


Patrick McLaughlin is Chief Editor of Cabling Installation & Maintenance magazine. He has more than 25 years of experience in cabling and ICT technologies. For more information, please email [email protected] or visit You can also follow him on Twitter @cablingmag, Facebook:, and LinkedIn:

About the Author

Patrick McLaughlin | Chief Editor of Cabling Installation & Maintenance magazine

Patrick McLaughlin is Chief Editor of Cabling Installation & Maintenance magazine. He has more than 25 years of experience in cabling and ICT technologies. For more information, please email [email protected] or visit You can also follow him on Twitter @cablingmag, Facebook:, and LinkedIn: