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  • Network Transformation/Edge Compute/IoT/URLLC/Automation/M2M

    • Automation/AI/AR/VR/Chatbots

    The educational content of this category relates to network automation for Telecom/Communications Service Providers' (CSPs) mobile and fixed networks.  Best practices and guidance are targeted to telecom providers, contractors and others aligned with the ICT industry.

    Recent

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    Automation/AI/AR/VR/Chatbots

    Turning the Threat of Automation Into Opportunity

    July 10, 2023
    Learn 6 reasons why AI and automation are not threats but opportunities.
    Photo 244563462 © Paradee Paradee | Dreamstime.com
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    Sustainability

    Engineering Networks for a Net Zero Future

    April 21, 2023
    Learn how operational automation strategies, AI and ML help telcos focus on sustainability.
    Photo 124448721 © Pop Nukoonrat | Dreamstime.com
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    Automation/AI/AR/VR/Chatbots

    Year-End Pledge: Zero Wait, Zero Touch, and Zero Trouble

    Nov. 18, 2022
    Learn why Industry 4.0 and other verticals are relying on CSPs Autonomous Networks (ANs).
    Source: Shutterstock
    AI-enabled chatbot technology provides the CX not just desired, but expected from SPs. (Source: Shutterstock)
    Automation/AI/AR/VR/Chatbots

    Can AI Personalization Be Too Personal?

    Nov. 2, 2022
    AI’s sentient abilities can be almost too human. Is that bothersome or what end-users crave?

    Recommended

    Photo 226036199 © Fizkes | Dreamstime.com
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    Automation/AI/AR/VR/Chatbots

    How Much Does UX Matter?

    Sept. 20, 2022
    With 32% of customers saying they’d stop doing business after one bad experience with a brand, it might be time to revisit your UX.
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    Network Reliability/Testing & Assurance/Cybersecurity/Safety

    2021 Demands Outside-In/Inside-Out Data-Driven Subscriber and Network Insights

    Feb. 1, 2021
    Strategies to Improve Customer Experience as You Roll Out 5G — An experienced engineer once told me that there are consequences to every change made in the network. That means...