Brightspeed Podcast

PODCAST: "Behind the Solutions" with Brightspeed

May 19, 2023
With more than four decades of telecommunications experience, listen in as Tom Maguire discusses facing and conquering obstacles as well as critical success factors.
Tom Maguire
Chief Operating Officer

Tom Maguire brings more than four decades of telecommunications experience to Brightspeed. Starting as a field technician, Tom built his career from the ground up. As Chief Operating Officer of Brightspeed, Tom is responsible for ensuring Brightspeeds’ operations team leverages state-of-the-art technology to deliver on the company’s promise to provide best-in-class customer service and a faster, more reliable network across the company’s footprint.

Prior to Brightspeed, Tom served as senior vice president of national operations support at Verizon, where he was responsible for the processes and systems of one of the nation's largest operations teams consisting of more than 35,000 field technicians as well as engineering and network operations teams. Under his leadership, the company improved overall customer satisfaction and reduced operational expenses by delivering significant operations automation, much of which was patented.

Tom earned his Bachelor of Science degree from Adelphi University and his Master of Business Administration degree from Long Island University.

Brightspeed, a brand-new Internet provider on a mission to bring more connectivity to America. Where you choose to call home shouldn’t limit your options—and they're building the infrastructure to provide millions of homes with fast, reliable Internet. So, wherever you’re streaming, gaming or working, you’ll enjoy an uninterrupted experience.
While product innovations fuel network evolution, the leaders and doers BEHIND those innovations have the inside scoop about them. And oh, how we can learn from their business challenges, successes, doubts and personal struggles. Listen in on more ISE podcasts:
About the Author

Sharon Vollman | Editor-in-Chief, ISE Magazine

Sharon Vollman is Editor-in-Chief of ISE Magazine. She oversees the strategic direction and content for ISE Magazine. She also leads the educational content development for ISE EXPO. Vollman has created educational partnerships with the major communications and entertainment providers including AT&T, Verizon, CenturyLink, Frontier Communications and Cincinnati Bell. She has covered the telecom industry since 1996. Prior to that, she worked in advertising with Ogilvy & Mather and CME. Vollman has a bachelor’s degree in Journalism/Advertising from the University of Iowa.