Chief Operating Officer
Tom Maguire brings more than four decades of telecommunications experience to Brightspeed. Starting as a field technician, Tom built his career from the ground up. As Chief Operating Officer of Brightspeed, Tom is responsible for ensuring Brightspeeds’ operations team leverages state-of-the-art technology to deliver on the company’s promise to provide best-in-class customer service and a faster, more reliable network across the company’s footprint.
Prior to Brightspeed, Tom served as senior vice president of national operations support at Verizon, where he was responsible for the processes and systems of one of the nation's largest operations teams consisting of more than 35,000 field technicians as well as engineering and network operations teams. Under his leadership, the company improved overall customer satisfaction and reduced operational expenses by delivering significant operations automation, much of which was patented.
Tom earned his Bachelor of Science degree from Adelphi University and his Master of Business Administration degree from Long Island University.